FORD PICKUP & DELIVERY

Let us pick up and return your vehicle when it needs service.* It's part of You Mode.

The convenience of owning a Ford. Made just for you.

Schedule Service

 *Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event. 

We'll pick it up.

We'll service it.

We'll drop it off.

At Norm Reeves Ford, We Make It Easy

Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

 

Ford Pickup & Delivery is Complimentary

The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.* You can even schedule service right in the FordPass App.**

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

**FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Schedule Service
 

FREQUENTLY ASKED QUESTIONS

Will I get a loaner vehicle?

  • A loaner vehicle may or may not be available. Alternative options may be offered as well. Just ask when you schedule your service.

How long will service take?

  • Every service is different. At Norm Reeves Ford, we will discuss timing when you book your appointment.

How will I receive updates about my vehicle service?

  • Phone, text or email, however you like.

Will my vehicle only get service at the dealership I choose?

  • Yes.

Is the Ford Pickup & Delivery program available for all repairs?

  • All warranty and customer-pay repairs are eligible, as long as your vehicle is drivable and not part of a roadside collision. Does not include parts or repair charges.

How do I know which maintenance services I need?

  • Check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Are there any distance restrictions for Ford Pickup & Delivery?

  • Some restrictions may apply. Just call us to find out.

Can Ford Pickup & Delivery be used with roadside assistance?

  • Not at this time.

How do I resolve billing issues?

  • Just call us for all billing and payment questions.

Can I use a coupon for service through Ford Pickup & Delivery?

  • Yes! All rebates and special offers apply.

How do I make changes or cancel my Ford Pickup & Delivery?

Can I change my Ford Pickup & Delivery location?

  • Not a problem! Just contact us for more information.

Who can I talk to if I have any issues with my Ford Pickup & Delivery service?

  • At Norm Reeves Ford, we're happy to answer any questions at 562-469-5915.

Get Directions

18900 Studebaker, Cerritos, CA, 90703
Norm Reeves Ford Superstore Cerritos 33.859856, -118.099457.