The Ford Promise

It’s no secret that we’re living in hard times, and we’re faced with difficult situations and hardships. We want drivers throughout Buena Park, Long Beach, and Orange County to know that our team at Norm Reeves Ford Superstore Cerritos stands by you. The Ford Promise is a plan set in place to make sure that you’re covered during these difficult times and the unforeseeable future.

Keep reading to learn more about the Ford Promise.

Buying or Leasing with Ford Credit

It can be an especially difficult time when it’s time to buy or lease a car. Whether it’s to help you get to work, or to make sure you can get to the grocery store, you’ll need a set of wheels to help you navigate the streets safely. That’s why our Ford dealership is offering 0% APR Financing for 72 months on select 2019 and 2020 models. We want you to be able to afford your vehicle, whether you’ve been laid off or furloughed.


We understand that if during these unprecedented times you might not be able to keep up with payments on your new car. That’s why we’re making it easy for you to return your vehicle. You have the option to return your vehicle up to one year from the purchase or lease date.

  • Maximum coverage is $15,000 per transaction
  • Excess mileage, wear and tear, and other fees may apply
  • Customer is responsible for remaining balance
  • Excludes fleet

Return Eligibility

If you decide to return your Ford model because of unemployment, reduced hours/pay, or being furloughed, there’s a few requirements of eligibility:

  • Have purchased or leased a 2019-2021 model year, new, used, or CPO through Ford Motor Credit at a participating Ford dealer from 6/26/2020 to 9/30/2020
  • Have a qualifying involuntary job loss subsequent to vehicle purchase
  • Have and be approved for state unemployment benefits and notify the Claims Administrator within 30 days of qualified involuntary job loss
  • Minimum 30+ hours per week with a single employer, minimum 12 weeks within recent 17 consecutive weeks to qualifying event (12 months for self-employed bankruptcy)

Convenient Online Buying

The Ford Promise is about convenience, and what’s more convenient than sitting comfortably at home while you take your time to browse for your next car? You can even purchase your vehicle right from home. You simply get to select your preferred payment with Ford financing, leasing, or paying cash. You select your options and you can even have your vehicle delivered right to your home!

Expert Servicing and Clean Vehicle Protocol

Our team of Ford technicians is here to make sure that your vehicle is in great shape and lasting you the years. They’ll provide the necessary service so your vehicle will get the attention and care that it needs. On top of providing your Ford with service and maintenance, each vehicle will go through a disinfection process to ensure that it’s safe and clean, and ready to be driven by you!

Learn More About the Ford Promise Today

At Norm Reeves Ford Superstore Cerritos, we hope that this guide has helped you learn more about the Ford Promise and our dedication to our drivers. If you’re planning on buying online or returning the vehicle that you bought through Ford Motor Credit, contact us today!

We’re here to help drivers all throughout Buena Park, Long Beach, and Orange County with difficult times.

Available on 2019/2020/2021 New vehicles, Used and CPO vehicles, financed or leased for personal use through Ford Credit at participating Ford dealers from 6/26/2020-9/30/2020. Excluded in OR and NY. Excludes APP leases, Ford Options program, and Seasonal Retail Payment Plan. Customer must have a qualifying involuntary job loss thirty-one (31) – three hundred sixty five (365) days after vehicle purchase or lease, be eligible for state unemployment benefits, and provide proper notification within thirty (30) days of qualified involuntary job loss. Maximum coverage is $15,000 per vehicle. Additional fees and restrictions may apply. See dealer for complete program details or visit

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